Repair requests

We provide repairs for damaged devices. Proposals for repair are optimized according to the type of damage.

Repair flow

For requests and consultation

USHIO INC.
Yokohama Division
Customer Service Center
6409 Moto-Ishikawa-cho, Aoba-ku, Yokohama-shi
Kanagawa 225-0004

Reception hours 9: 00-17: 00 (excluding weekends and holidays)
TEL: +81 45-901-2509 / FAX: +81 45-901-2607

* A charge is assessed for this service. Means of account settlement, and return shipping location and method must be arranged in advance.
* Applies only to products of USHIO INC. or companies who are members of the Ushio group.

<Note Regarding Exportation>

Some of the technologies incorporated in this equipment and products used in this equipment are classified as goods or technologies subject to security trade controls under the provisions of the Foreign Exchange and Foreign Trade Law. Accordingly, be sure to apply for an export license before removing this equipment from Japan.